If customers can’t We ship via USPS Priority Mail with tracking and no signature required at a flat rate. We understand you want your order as fast as possible. That's why we strive for fast and accurate shipping. Our goal is to process all in-stock orders that are received by 1:00 pm EST and ship the same day or next day from Pennsylvania. However, please allow up to 3 business days for processing and shipment. We ship orders via USPS priority mail with tracking and you will receive an email with the tracking number. Please note USPS tracking numbers are typically not available in the USPS automated tracking system for tracking until after 24 hours has passed from shipment processing, but you can track and receive shipping updates by using USPS.com. To determine your estimated delivery date, please refer to the published information provided by USPS.com. We cannot be held responsible for USPS errors or other service delays that are outside of our control. If you have questions regarding your placed order, please email firstname.lastname@example.org for assistance. A representative will respond as quickly as possible.
Please make sure you are using your current address information for shipping and billing. We will not be liable for incorrect address information or declined sales due to mismatch billing address information. Please note we cannot change your personal information over the phone. We encourage you to register to ensure you have the ability to change your personal information by logging into your account for future orders. If you have quesitons or concerns regarding your placed order, please email email@example.com. A representative will respond as quickly as possible.
For an urgent shipping matter, please call (610) 622-1149 to speak to a cigar lounge representative for guidance. Otherwise, please email firstname.lastname@example.org for the best service because only they can access your order details.
PLEASE NOTE: We do not ship to Utah and South Dakota. Any order received with a delivery address in those states will be canceled. We will not be held liable for cancellation of order.
Returns must be new, unopened, in original packaging and returned within 30 days of receipt of your order. You must request a Return Merchandise Authorization (RMA) Number by emailing email@example.com. We will provide you with a RMA number and return shipping instructions via email. Upon receipt of cigars and inspection of your return, which should be packaged securely with shipper tracking, you will be credited for the sale, less shipping costs. If you have purchased a box or bundle of 20 or more cigars, we allow a 1 stick allowance, but you must return all remaining cigars to receive a full credit, less shipping costs. Please note it takes 5-10 business days to process a return. We do our best to provide an accurate description of each blend and conduct a final inspection of our cigars and packaging before shipping.
You can shop at PiersonGeoffreysCigars-store.com with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card processing networks.
The company adheres to strict industry standards for payment processing, including:
PiersonGeoffreysCigars-store.com is registered with the Authorize.Net Verified Merchant Seal program.
Pierson Geoffreys Cigars is committed to protecting your privacy. We do not have affiliates, and we do not sell, share or disclose your information to outside vendors or business relationships. Your information will be handled with care and will not be used in ways that you have not consented to.
We use your email address to send order confirmation emails and invoices. If you have opted-in to our email communications about sales, offers or special events, you will continue to receive messages until you send us an email to firstname.lastname@example.org with "Unsubscribe" in the body of the message. Please allow up to 10 business days for removal.
We gather and store the information you enter on our web site or give us in other ways. You can choose not to provide certain information, but you may not be able to take advantage of key features of online shopping. To process your order, we require you to supply us with your billing (credit card), shipping and contact information (email address and phone number). The transfer of this information is secure and cannot be received or read by others. Your credit card information is only shared with our bank for authorization.
We gather information about you so that you may quickly navigate our site for products of interest and to place orders. We also gather information so that we can improve your experience on our website. By collecting information, we are able to offer you features (such as login and password information) that save you time during the order process.
When you create your account, and during the order process, you are prompted to supply us with your contact, billing, and shipping information. This information must be provided in order to complete a purchase and is used to complete your order and contact you regarding your order.
Terms and Conditions:
Service Contact. You agree that we may give you notices or otherwise respond to you by mail or to your e-mail (if we have it on file) or in any other manner reasonably elected by us. All legal notices to us must be sent to: 925 Providence Rd #15, Secane, PA 19018. If you have a question regarding the Service, you may contact Company Customer Support by sending an e-mail to us. You acknowledge that we have no obligation to provide you with customer support of any kind and that a representative cannot change or waive Terms or applicable Additional Terms.
Product Related Information and Typographical Errors. Sales of cigars ( a tobacco product) are limited to consumers that indicate are at least twenty-one (21) years of age or the minimum legal age allowed to purchase tobacco in their local jurisdiction and the legal cardholder of the credit card, not an under-aged authorized user. Purchasing tobacco products for younger people is strictly prohibited and may subject you to criminal prosecution. We strive to accurately describe our products or services offered on the Service; however, we do not warrant that such specifications, pricing, or other content on the Service is complete, accurate, reliable, current, or error-free. As permitted by applicable law, Company shall have the right to refuse or cancel any orders in its sole discretion. Your orders are offers to purchase subject to our acceptance, which we may reject or cancel subject to refund. If we charged your credit or other account prior to rejection or cancellation, we will reissue credit to your account. Additional Terms may apply. If a product you purchased or accepted from Company is not as described, as permitted by applicable law, your sole remedy is to return it, to cancel the purchase and receive a credit for the purchase price.
All shipments Risk of loss is on the purchaser during transport and shipment. Title to, and ownership of all goods passes from seller to the purchaser in Secane, Pennsylvania, and the purchaser takes all responsibility for the shipment. By arranging for transportation of the goods, seller is providing a service to, and acting on behalf of purchaser. By utilizing this service from seller, purchaser is representing that he/she is acting in a fashion compliant with his/her local and state laws regarding the purchase, transportation, and delivery of the goods. The purchaser represents that he/she is of lawful age and has obtained any required permission, paid any required fees, is working through properly licensed intermediaries where required, is legally entitled to take possession of the goods and is legally entitled to take quantities ordered.
Disputes. You agree that no purchase on this site rises to the level of legal dispute and you agree that it would be advantageous to discuss and resolve without any court guidance or rulings. As a result, you agree that no disputes of any kind, claims of any kind, or any other legal action will be brought forth in any court, in any state, by you or on your behalf, including by your company or on behalf of your company. Thefore, you agree to forfeit any legal right you might have in the court system, any system, in any state with the understanding that parties will speak directly to each other and/or engage in conversations with our attorneys, if needed, at our own expense present, to resolve and remedy any concern.
Limitation on Injunctive Relief. As permitted by applicable law, if you claim tha tyou have incurred any loss, damages, or injuries in connection with your use of the service, then the losses, damagges and injuries will not be deemed irreparable or sufficient to entititle you to an injunction or to other equitable relief or any knid. This means (without limitation) that, in connection with your claim, you agree that you will not seek, and that you will not be permitted to otain, any court or other action that may interfere with or prevent the development or exploitation of any website, application, content, UGC, product, service, or intellectual property owned, licensed, used, or controlled by any company party (including your licensed UGC) or a licensor of any company party now, in the future, or forever.
Age. I CERTIFY I AM OF THE LEGAL SMOKING AGE TO PURCHASE CIGARS IN MY JURISDICTION. Please note Pierson Geoffreys does not sell tobacco to anyone under the age of 21 (PA state minimum or the minimum in your local jurisdiction) Please leave our site if you are under age and be aware that it is unlawful to even attempt to purchase tobacco/cigars below the minimum age set in your jurisdiction. Please note we encourage you to wait until you are at least 21 years of age to purchase tobacco products.
Copyright. The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Pierson Geoffreys. The collective work includes works that are licensed to Pierson Geoffreys. Copyright 2019, Pierson Geoffreys ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Pierson Geoffreys or purchasing Pierson Geoffreys products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Pierson Geoffreys, Pierson Geoffreys Cigars or to purchase Pierson Geoffreys products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Pierson Geoffreys. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Trademarks. All trademarks, service marks and trade names of Pierson Geoffreys used in the site are trademarks or registered trademarks of Pierson Geoffreys
Warranty Disclaimer. This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Pierson Geoffreys disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Pierson Geoffreys does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Pierson Geoffreys does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability. Pierson Geoffreys shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Pierson Geoffreys has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Typographical Errors. In the event that a Pierson Geoffreys product is mistakenly listed at an incorrect price, Pierson Geoffreys reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Pierson Geoffreys reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Pierson Geoffreys shall issue a credit to your credit card account in the amount of the incorrect price.
Term; Termination. These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Pierson Geoffreys without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Notice. By viewing or using the site, notice is considered to be given to any changes in policy or procedure. Pierson Geoffreys may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Pierson Geoffreys.
Miscellaneous Your use of this site shall be governed in all respects by the laws of the state of Pennsylvania, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Pierson Geoffreys products) shall be in the state or federal courts located in Delaware County, Pennsylvania. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Pierson Geoffreys products) must be commenced within 60 days after the claim or cause of action arises. Pierson Geoffreys's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Pierson Geoffreys may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site. Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Pierson Geoffreys or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Participation Disclaimer. Pierson Geoffreys does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Pierson Geoffreys is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Pierson Geoffreys reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Pierson Geoffreys in its sole discretion.
Indemnification. You agree to indemnify, defend, and hold harmless Pierson Geoffreys, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.